Privacy Policy

Information we use

We use your email address and sign in information to create and secure your account. If you sign in with Google, that provider helps authenticate you. We use the player name, avatar, friends, table invitations, gameplay, scores, chip balance, and support requests you choose or generate while using the app.

Chats, sports posts, reports, blocks, and moderation actions are processed to provide those features and address abuse. A report may preserve a snapshot of content as it appeared when reported, even if the original message is later edited or deleted.

We use app activity and technical information, such as page visits, feature use, and error information, to operate, protect, and improve the service. Purchases are processed by our payment provider; we maintain order identifiers, amounts, chip credits, and refund or dispute status for reconciliation. We do not need your full card number in the game database.

Base44 also processes usage events, page visits, sign-ins, timestamps, session duration, referrer and campaign information, persistent visitor identifiers, and device and operating-system information. Signed-in activity can be linked to your account and email. Its delivery provider derives country-level location from IP addresses; security logs also retain IP addresses. We have not established collection of precise device location in the current Android app.

How information is used and shared

Your player name, avatar, gameplay presence, scores, and content you post may be visible to other players according to the feature you use. Private reports are accessible to authorized moderators. Service providers that host the app, authenticate accounts, process payments, or support operations receive information needed for those services. Store platforms also process information under their own policies when you install the app.

Mobile advertising and privacy choices

When Android advertising is enabled, eligible free players may see Google AdMob banner ads in the Lounge. Ads are not shown during table gameplay. iPhone advertising is currently off. Our initial ad setup requests non-personalized ads with Google’s general-audience content rating. Google may process IP addresses and general location derived from them, device or app identifiers, ad views and interactions, app interactions, and performance or diagnostic information to deliver ads, measure performance, and prevent fraud. These uses are explained in Google’s information about partner apps.

We ask for an advertising age preference of 18 or older, under 18, or prefer not to say, and keep that choice with its date and policy version. We do not need your date of birth for this choice. The Remove account process deletes this preference, date and policy version from our active private database. Provider backups may retain earlier copies under their backup schedules. This choice is optional and does not verify your identity. When your age is unknown, under 18, or you prefer not to say, we request restricted advertising treatment, including Google’s child-directed and under-age-of-consent protections. You do not have to select “18 or older” to receive ads. Advertising remains subject to Google’s privacy requirements, supported app versions, and account and gameplay safeguards.

Google’s privacy forms appear where required before advertising can be requested. When available, use Advertising privacy choices below to review or change those choices. VIP members and administrator accounts receive an ad-free experience. The other account, gameplay and operational data uses described on this page still apply.

Website advertising, cookies and privacy choices

Our website may show Google AdSense advertisements within public Spades and Tonk guides once Google approval and our privacy checks are complete. Standard website display ads are kept away from active tables, private conversations, sign-in, Wallet and purchase screens. We do not interrupt a live hand with a website display ad.

When website advertising is available, Google and its advertising partners may use cookies or other local storage and process IP addresses, general location, browser and device information, page visits, and ad views or interactions to deliver and measure advertising and prevent fraud. See how Google uses information from partner sites and Google’s advertising privacy information.

Where permitted by your age treatment and privacy choices, Google and its partners may personalize advertising using visits to this and other websites. You can review Google’s personalized advertising controls in My Ad Center, as well as the website privacy choices below.

Google’s website privacy message collects choices where required. Use the website privacy controls below, or Google’s Do Not Sell or Share link where it is displayed, to review or change your choices. Android privacy choices and website privacy choices are separate. We do not treat acceptance of our Terms as consent to personalized advertising.

Website ad requests use non-personalized advertising and protective age treatment when an adult advertising preference has not been confirmed. Required consent and regional opt-out choices still apply. We do not use an advertising age preference as identity verification, and you do not have to select “18 or older” to use the website.

Administrator accounts and players with a verified active VIP membership or gift are ad-free when signed in. We wait for account and membership checks before requesting ads; a failed or pending check does not authorize advertising. Google may decline to supply an ad. iPhone advertising remains off.

Optional table voice chat

If you join table voice, LiveKit routes live microphone audio to other seated players. Audio is transmitted while you hold the talk button. We do not record or transcribe table voice. LiveKit processes connection information, including IP address, technical session data, and an opaque player identifier, to deliver audio. You can mute other players, leave voice, or deny microphone permission and continue playing with text chat. Voice disconnects when you leave the table or background the app.

Your choices and deletion

You can edit your player identity, delete your own chat messages where offered, block players, and report content. You can remove your account from active use in your own profile, or request account and associated-data deletion through the account deletion page when you cannot sign in.

Account removal revokes sign-in access and moves your account and selected player records out of active use into provider recovery storage. Permanent removal from that recovery storage requires an additional editor-assisted step. It does not automatically delete or anonymize Base44 analytics, page-visit, audit-log, or Wix member/contact records. A supported individual-player cleanup process for those provider-held records is still being clarified with Base44. Transaction and chip audit records, fraud and security records, and existing moderation reports may be kept when needed to resolve payments, disputes, safety issues, or legal obligations. Messages already shared in a room or game and records involving other players may remain as part of that shared history, with your account no longer active. Contact us for a request concerning retained information.

Retention and protection

We keep minimal account-removal markers so delayed requests cannot recreate a deleted advertising preference or welcome-entry entitlement. They contain an account identifier and removal time, not your age choice.

Welcome-entry grants and usage receipts remain linked to account identifiers for entry reconciliation and preventing duplicate grants. Removing an account stops further use and does not restore used welcome entries.

Purchase verification records, store and account bindings, and gift purchaser and recipient records are not automatically purged when an account is removed. We retain these records, with restricted access, for purchase reconciliation, refunds and disputes, preventing duplicate or replayed purchases, and required recordkeeping. They can remain linked to the original account identifiers. Account removal does not transfer a purchase to another account or erase a gift belonging to another player. Contact us to request a review of retained purchase information.

We retain active account information while your account exists. Base44 reports that analytics events expire after 60 days, heartbeats after five minutes, security audit logs after two years, and backups may remain for up to one year. Removed account and player records remain in recovery storage until an editor permanently removes them; earlier entity versions remain for seven days on our current plan. Base44 has not yet confirmed separate retention periods or individual-player cleanup timelines for page-visit and Wix member/contact records. Purchase and safety records may be retained for the purposes described above. We use encrypted connections and access controls; no online service can guarantee absolute security.

Changes and contact

We may update this policy as the app changes. The date at the top shows the current version. Contact support@pullupanddeal.com with privacy questions or requests.